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发表于 2008-9-29 10:39:47 | 显示全部楼层 |阅读模式
<p><b><font face="黑体" size="5"><span lang="EN-US" style="FONT-WEIGHT: bold; FONT-SIZE: 18pt; FONT-FAMILY: 黑体">1.</span></font></b><b><font face="黑体" size="5"><span style="FONT-WEIGHT: bold; FONT-SIZE: 18pt; FONT-FAMILY: 黑体">传真机篇</span></font></b></p>
<p><b><font face="宋体" color="blue" size="3"><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: blue">客户甲:</span></font></b><span lang="EN-US">&nbsp; </span>小姐,我有一份<font face="Times New="New"  Roman"><span lang="EN-US" style="FONT-FAMILY: 'Times New="New"  Roman'">FCR</span></font>真的很急,你快点传给我。<font face="Times New="New"  Roman"><span style="FONT-FAMILY: 'Times New="New"  Roman'"> </span></font><span lang="EN-US"><?xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" /><o:p></o:p></span></p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3"><span lang="EN-US" style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: purple; FONT-FAMILY: 'Times New="New"  Roman'">MLOG</span></font><font color="purple"><span style="COLOR: purple">客服:</span></font></b> 好,我过会马上传给你,请你注意查收。就这样,再。。。<span lang="EN-US"><o:p></o:p></span></p>
<p><font face="宋体" color="gray" size="3"><span style="FONT-SIZE: 12pt; COLOR: gray">(客服人员预挂断电话。未等</span></font><font face="Times New="New"  Roman" color="gray"><span lang="EN-US" style="COLOR: gray; FONT-FAMILY: 'Times New="New"  Roman'">“</span></font><font color="gray"><span style="COLOR: gray">见</span></font><font face="Times New="New"  Roman" color="gray"><span lang="EN-US" style="COLOR: gray; FONT-FAMILY: 'Times New="New"  Roman'">”</span></font><font color="gray"><span style="COLOR: gray">字出口)</span></font><span lang="EN-US"><o:p></o:p></span></p>
<p><b><font face="宋体" color="blue" size="3"><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: blue">客户甲:</span></font></b><span lang="EN-US">&nbsp; </span>不要挂,不要挂。我电话不挂,你现在传,我等你的传真。<span lang="EN-US"><o:p></o:p></span></p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3"><span lang="EN-US" style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: purple; FONT-FAMILY: 'Times New="New"  Roman'">MLOG</span></font><font color="purple"><span style="COLOR: purple">客服:</span></font></b> 好,你不要挂,我去传。<font face="Times New="New"  Roman"><span style="FONT-FAMILY: 'Times New="New"  Roman'"> </span></font><span lang="EN-US"><o:p></o:p></span></p>
<p><font face="宋体" color="gray" size="3"><span style="FONT-SIZE: 12pt; COLOR: gray">(噔噔噔,客服人员拿了</span></font><font face="Times New="New"  Roman" color="gray"><span lang="EN-US" style="COLOR: gray; FONT-FAMILY: 'Times New="New"  Roman'">FCR</span></font><font color="gray"><span style="COLOR: gray">去传真。嘀嘀嘀,占线。噔噔噔,客服人员,又跑回电话机旁。)</span></font><span lang="EN-US"><o:p></o:p></span></p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3"><span lang="EN-US" style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: purple; FONT-FAMILY: 'Times New="New"  Roman'">MLOG</span></font><font color="purple"><span style="COLOR: purple">客服:</span></font></b> 小姐,你们的传真占线。<font face="Times New="New"  Roman"><span style="FONT-FAMILY: 'Times New="New"  Roman'"> </span></font><span lang="EN-US"><o:p></o:p></span></p>
<p><b><font face="宋体" color="blue" size="3"><span style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: blue">客户甲:</span></font></b><span lang="EN-US">&nbsp; </span>是占线啊。我正拿着传真机和你打呢。。。<span lang="EN-US"><o:p></o:p></span></p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3"><span lang="EN-US" style="FONT-WEIGHT: bold; FONT-SIZE: 12pt; COLOR: purple; FONT-FAMILY: 'Times New="New"  Roman'">MLOG</span></font><font color="purple"><span style="COLOR: purple">客服:</span></font></b><wbr> <font face="Times New="New"  Roman"><span lang="EN-US" style="FONT-FAMILY: 'Times New="New"  Roman'">—__<wbr><wbr><wbr>—|||</span></font></p>
<p><font face="Times New="New"  Roman"><span lang="EN-US" style="FONT-FAMILY: 'Times New="New"  Roman'"></span></font><span lang="EN-US"><o:p></o:p></span>&nbsp;</p>
<p>&nbsp;</p>
<p><b><font face="黑体" size="5"><span lang="EN-US" style="FONT-WEIGHT: bold; FONT-SIZE: 18pt; FONT-FAMILY: 黑体">2.</span></font></b><b><font face="黑体" size="5"><span style="FONT-WEIGHT: bold; FONT-SIZE: 18pt; FONT-FAMILY: 黑体">真的吗篇</span></font></b></p><b><font face="黑体" size="5"><span style="FONT-WEIGHT: bold; FONT-SIZE: 18pt; FONT-FAMILY: 黑体">
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b> 小姐,你们去加拿大蒙特利尔是每周几的船期?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>是每周三的船期。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>每周三啊?一周只有一班船啊。</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>是啊,每周一班船。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>周一没有船吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>没有,我们每周一班船,是周三的。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>周二没有船吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>只有周三一班船。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>周四没有船吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>小姐,只有周三一班船。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>周五没有船吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>每周一班船。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>周六,周日没有船吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b><font face="Times New="New"  Roman">—__<wbr><wbr><wbr>—|||&nbsp;</font> <font color="gray">(强忍。。。)</font>小姐,每周一班船,是周三的。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>真的只有一班船吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>真的,真的只有一班船。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>其他时间没有船了吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>真的没有了。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>周一,周二都没有船吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>真的没有了,小姐,不骗你的。没有了。<font color="gray">(怒火中烧</font><font face="Times New="New"  Roman" color="gray">ing</font><font color="gray">)</font></p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>好吧。</p>
<p><font face="宋体" color="gray" size="3">(客服人员大喘一口气,终于结束了)</font></p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>那你们提前几天截货,截关?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b><font face="Times New="New"  Roman">7</font>天。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>天呢<font face="Times New="New"  Roman">~</font> 这么早<font face="Times New="New"  Roman">~&nbsp; 4</font>天不可以吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>小姐,不可以。我们是提前<font face="Times New="New"  Roman">7</font>天截货的。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b><font face="Times New="New"  Roman">5</font>天不可以吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>不可以,我们是<font face="Times New="New"  Roman">7</font>天的。散货比较麻烦。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b><font face="Times New="New"  Roman">6</font>天不可以吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>真的不可以。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>真的是<font face="Times New="New"  Roman">7</font>天吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>真的,小姐。是<font face="Times New="New"  Roman">7</font>天。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>真的不可以晚了吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>不可以。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>真的不可以了吗?</p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>真的不可以</p>
<p><font face="宋体" color="gray" size="3">(又问了</font><font face="Times New="New"  Roman" color="gray">10</font><font color="gray">遍以上同样问题。。。</font><font face="Times New="New"  Roman" color="gray"> MLOG</font><font color="gray">客服人员口吐白沫中。。。在一番折磨后,客户似乎真的相信了该客服人员没有欺骗她,终于把电话挂了。)</font></p>
<p><font face="宋体" size="3">&nbsp;</font></p>
<p><font face="宋体" color="gray" size="3">(</font><font face="Times New="New"  Roman" color="gray">MLOG</font><font color="gray">客服人员,目光呆滞的把电话挂了。心想终于结束了。)</font></p>
<p><font face="宋体" color="gray" size="3">(</font><font face="Times New="New"  Roman" color="gray">5</font><font color="gray">分钟后,铃铃铃。。。电话想起)</font></p>
<p><b><font face="Times New="New"  Roman" color="purple" size="3">MLOG</font><font color="purple">客服:</font></b>你好,马士基物流。</p>
<p><b><font face="宋体" color="blue" size="3">客户甲:</font></b>小姐你好,你们真的不可以晚了吗?</p>
<p><font face="宋体" color="gray" size="3">(。。。</font> <font color="gray">客服人员去找绳子,企图自我了解)</font></p>
<p><font color="#808080"></font>&nbsp;</p>
<p><span lang="EN-US"><o:p><b><font face="黑体" size="5"><span style="FONT-WEIGHT: bold; FONT-SIZE: 18pt; FONT-FAMILY: 黑体">&nbsp;</p>
<p><font face="宋体" size="3">&nbsp;</font></p>
<p></span></font></b>&nbsp;</p>
<p>&nbsp;</p></o:p></span></span></font></b>
欢迎光临我的淘宝美国代购小店 http://shop34675660.taobao.com/

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发表于 2008-9-30 22:37:13 | 显示全部楼层
楼主不容易啦,要小支持一下
放了才能够快乐,让心好好休息一下,握不住的他,放下也罢 没有人会在你的世界停留,或迟或早我们都要从别人的世界里走出来

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发表于 2008-9-30 21:17:17 | 显示全部楼层
请不要发和工作有关的东西,这里是茶店,都是下班来的,这样会很扫兴的。
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